If you receive an SMS in the form of a question, asking you whether or not you are available for a certain shift, you can now reply via SMS directly to the database to either Confirm or Decline that shift.
This SMS will appear something like this:
“Can you do – Wed 12-09 07:45am, until 18:00pm approx. at The Hilton? Please reply 309y for YES or 309n for NO.”
In the above example, the number you see (309) is the shift number.
If you would like to do this shift, all you have to do is reply to the SMS you were sent with the shift number and a “y” for yes (309y). There should be no spaces or any other characters. If you cannot do the shift then reply to the SMS with the shift number and a “n” for no (309n). The ‘y’ or ‘n’ can be upper or lower case.
If you choose to accept a shift, you will receive a ‘Confirmation SMS’ that looks like this:
“Confirmed: Wed 12-09, 07:45am until, 18:00pm approx. at The Hilton,
477 Pitt St, Sydney, SOB, Rob Hunt, 0412968317. Cheers”
In the above message 15 mins has been deducted from the actual ‘Call Time’ to encourage you to be punctual. Also, the end time is approximate, please allow 4 hours after the estimated finish time in case the job takes longer than expected (unless you have another booking with your company).
Sometimes “Can you do…” SMS’s can be sent to multiple people to increase the chances of getting the shifts booked quickly. If you receive a “Can you do…” SMS and reply with a ‘y’ (309y) but it has already been given to someone else, then you will receive a message that looks similar to this:
“Shift 309 is no longer available. Please stand by for more work. Cheers.”